Onsite Desktop Support Specialist - End-User IT & Security

UNC Health; Morrisville (NC); On-site; USD 29,000 - 43,000; Full time

Job summary

UNC Health in Morrisville, NC is seeking an IT End User Support professional to manage desktops and peripherals, install software, and provide efficient technical support. The role focuses on maintaining user productivity across a multi-platform environment.

Requires an Associate's degree in CS/ISM or related field, with strong communication and teamwork skills. Onsite, full-time position with standard 40 hours per week.

Qualifications

• Associate's degree in CS/ISM or related field required.
• Excellent communication and ability to work in a team.
• No licensure or certification required.

Responsibilities

• Assist in ensuring network security by enforcing policies and managing user profiles.
• Manage desktop peripheral inventory and asset records.
• Evaluate products for compatibility and ease of use with mainframe applications.
• Install and configure hardware and software applications.
• Provide technical support and initial training to users.

Skills

Communication

Teamwork

Multitasking

Customer service

Education

Associate's degree in Computer Science, Information Systems Management or related field

High School diploma or GED

Job description

UNC Health in Morrisville, NC is seeking an IT End User Support professional to manage desktops and peripherals, install software, and provide efficient technical support. The role focuses on maintaining user productivity across a multi-platform environment.

Requires an Associate's degree in CS/ISM or related field, with strong communication and teamwork skills. Onsite, full-time position with standard 40 hours per week.