Onsite Desktop & End-User IT Support Specialist

UNC Health; Old Farm (NC); Sur place; USD 30 000 - 43 000; Plein temps

Résumé du poste

UNC Health in North Carolina is seeking an End User Support technician to install, configure, and maintain desktop hardware and software across a multi-platform environment at UNC Health Lenoir in Kinston.

You will deliver frontline technical help, train users, manage device inventory, and participate in evaluating products for compatibility with mainframe applications while ensuring security and user productivity.

Qualifications

• Associates degree or equivalent in CS/IS or related field.
• Strong communication and teamwork skills.
• Ability to manage multiple tasks and provide customer support.

Responsabilités

• Assist in ensuring network security by enforcing passwords and antivirus; follow policies.
• Manage desktop peripheral inventory and asset records.
• Evaluate products for compatibility and ease of use with mainframe applications.
• Install and configure hardware and software applications.
• Provide technical support and train customers; perform desktop moves as needed.

Connaissances

Communication

Teamwork

Multitasking

Customer service

Formation

Associate's degree in Computer Science, Information Systems Management or related field

Description du poste

UNC Health in North Carolina is seeking an End User Support technician to install, configure, and maintain desktop hardware and software across a multi-platform environment at UNC Health Lenoir in Kinston.

You will deliver frontline technical help, train users, manage device inventory, and participate in evaluating products for compatibility with mainframe applications while ensuring security and user productivity.