Onsite IT & Asset Coordinator - Idaho Facility

Bailey Information Technology Consultants, LLC; Scoville (ID); On-site; USD 65,000 - 90,000; Full time

Job summary

Bailey Information Technology Consultants, LLC (BIT, LLC) is seeking an IT Coordinator to serve as the primary IT contact for personnel at the Idaho Branch Office of Naval Reactors Facility Idaho. You will coordinate support requests, manage IT assets, and ensure IT processes run smoothly across locations.

The role requires a Bachelor's degree or 4+ years of relevant experience, project management, and Microsoft Office proficiency.

Qualifications

• Bachelor's degree from an accredited college or university, OR a minimum of 4 years of relevant experience.
• Project management experience.
• Microsoft certification or demonstrated proficiency in Microsoft applications including Word, Excel, SharePoint, and Outlook.
• Demonstrated ability to articulate technical ideas and concepts through verbal and written communications in a clear and concise manner.

Responsibilities

• Provide IT support across locations by understanding requirements and coordinating support from site personnel.
• Execute employee onboarding and offboarding IT actions.
• Maintain a knowledgebase of current hardware and software in NRLFO to support maintenance, enhancements, and refresh cycles.
• Facilitate item delivery, asset tracking, installation requests, installation progress, product documentation, driver maintenance, and end-user feedback.
• Assist in the approval, installation, configuration, and ongoing support of software.
• Monitor status of open NRLFO Remedy tickets; assist in tracking, prioritizing, and resolving open tickets with NR IT personnel to ensure SLA compliance.
• Identify IT-related trends and problems; recommend and coordinate solutions.
• Assist with telecommunications items across voice, data, and video systems.
• Build/maintain documents tracking IT-related tasks and projects; deliver weekly briefings to NRLFO IT managers on project status, risks, and mitigation plans.
• Develop, maintain, and document IT-related policies, processes, and procedures.

Skills

Project management

Communication

Microsoft Office suite proficiency

Education

Bachelor's degree or 4+ years of relevant experience

Tools

Microsoft Word

Microsoft Excel

SharePoint

Outlook

Job description

Bailey Information Technology Consultants, LLC (BIT, LLC) is seeking an IT Coordinator to serve as the primary IT contact for personnel at the Idaho Branch Office of Naval Reactors Facility Idaho. You will coordinate support requests, manage IT assets, and ensure IT processes run smoothly across locations.

The role requires a Bachelor's degree or 4+ years of relevant experience, project management, and Microsoft Office proficiency.