On-Site IT Coordinator – End-User Support & Projects

Magnus Management Group LLC; Idaho Falls (ID); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Magnus Management Group LLC is seeking an organized IT Coordinator to provide on-site IT coordination and end-user support for the Department of Energy’s Naval Reactors Laboratory Field Office Mission Support Division in Idaho Falls.

The role includes coordinating IT support activities, onboarding/offboarding, maintaining inventories, and assisting with software installations and IT projects. Strong communication and collaboration with IT teams are essential.

Qualifications

• Bachelor's degree or at least four years of relevant experience.
• Strong project-management experience and ability to coordinate across teams.
• Proficiency with Microsoft applications including Word, Excel, SharePoint, and Outlook.
• Ability to clearly communicate technical concepts verbally and in writing.
• Excellent organization and task-management capabilities.
• Ability to coordinate requirements among users, technical teams, and stakeholders.

Responsibilities

• Provide direct IT support to personnel and coordinate with site IT organizations.
• Respond to general user IT questions and service issues.
• Perform onboarding and offboarding activities.
• Maintain hardware/software inventories for maintenance and upgrades.
• Coordinate equipment delivery, installation requests, and end-user feedback.
• Monitor Remedy tickets and prioritize resolutions within SLAs.
• Develop IT policies, SOPs, and end-user documentation.
• Support telecommunications, video conferencing, and network connectivity.

Skills

Project management

Clear communication

Organizational skills

Coordination among users and teams

Troubleshooting

Customer service

Education

Bachelor's degree or four years of relevant experience

Tools

Microsoft Word

Excel

SharePoint

Outlook

Active Directory

Group Policy

Job description

Magnus Management Group LLC is seeking an organized IT Coordinator to provide on-site IT coordination and end-user support for the Department of Energy’s Naval Reactors Laboratory Field Office Mission Support Division in Idaho Falls.

The role includes coordinating IT support activities, onboarding/offboarding, maintaining inventories, and assisting with software installations and IT projects. Strong communication and collaboration with IT teams are essential.