On-Site IT Coordinator – NRF Idaho (DOE L)

C3EL; Scoville (ID); On-site; USD 65,000 - 100,000; Full time

Job summary

C3EL is seeking an IT Coordinator to provide on-site IT support to personnel at the Naval Reactors Facility (NRF) in Idaho. This role serves as a hands-on IT support and coordination resource for user support, asset and software coordination, ticket management, telecommunications support, and IT process improvement.

Minimum qualifications include DOE L clearance eligibility, Microsoft certifications or demonstrated proficiency with Word, Excel, SharePoint, and Outlook, and strong communication

Qualifications

• Must be eligible to obtain and maintain a DOE L clearance.
• Microsoft certification or demonstrated proficiency with Microsoft Word, Excel, SharePoint, and Outlook.
• Ability to clearly communicate technical concepts verbally and in writing.

Responsibilities

• Provide direct IT support and coordinate support with site IT organizations.
• Support employee onboarding and offboarding.
• Maintain hardware/software knowledgebase information.
• Coordinate asset delivery, tracking, installation, documentation, and refresh activities.
• Support software installation and configuration.
• Troubleshoot and coordinate connectivity and non-enterprise system issues.
• Monitor Remedy tickets and drive resolution within established SLAs.
• Identify recurring IT problems and coordinate corrective actions.
• Support voice, data, video conferencing, webcams, telephony, and related communications technologies.
• Track IT projects and initiatives.
• Develop and maintain IT policies, procedures, and documentation.
• Provide weekly management status briefings.

Skills

Microsoft Word

Microsoft Excel

SharePoint

Outlook

Communication skills

Education

Bachelor's degree or 4+ years relevant experience

Tools

Active Directory

Group Policy

Remedy

Job description

C3EL is seeking an IT Coordinator to provide on-site IT support to personnel at the Naval Reactors Facility (NRF) in Idaho. This role serves as a hands-on IT support and coordination resource for user support, asset and software coordination, ticket management, telecommunications support, and IT process improvement.

Minimum qualifications include DOE L clearance eligibility, Microsoft certifications or demonstrated proficiency with Word, Excel, SharePoint, and Outlook, and strong communication