Onsite Inventory & Vending Specialist

MSC Industrial Direct Co., Inc.; Hartford (CT); On-site; USD 31,000 - 43,000; Full time

Job summary

MSC Industrial Supply Co. is seeking an On-Site Service Specialist 1 to deliver outstanding customer service and manage inventory at a large customer site in Hartford, CT.

You will support procurement, order placement, and MSC ControlPoint solutions including Vending, VMI, and Crib systems, while collaborating with internal and external stakeholders. The role emphasizes on-site engagement, solution optimization, and maintaining 6S standards, with daily Salesforce logging and opportunities for

Qualifications

• Minimum two years of experience in telephone sales, outside sales, storeroom/inventory management, or customer service.
• Proven track record of success and strong performance.
• Excellent verbal and written communication skills.
• Understanding of MSC solutions, products and services.

Responsibilities

• Manage MSC ControlPoint Solutions, including VMI, vending, and storeroom programs.
• Perform ordering, product put-away, and inventory optimization.
• Promote MSC customer loyalty through solution support and CARE program execution.
• Maintain 6S standards across all solution equipment and areas.
• Log daily activities in Salesforce (SFDC).
• Engage with customer contacts to ensure solution retention and satisfaction.

Skills

Customer service

Sales experience

Communication skills

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

MSC Industrial Supply Co. is seeking an On-Site Service Specialist 1 to deliver outstanding customer service and manage inventory at a large customer site in Hartford, CT.

You will support procurement, order placement, and MSC ControlPoint solutions including Vending, VMI, and Crib systems, while collaborating with internal and external stakeholders. The role emphasizes on-site engagement, solution optimization, and maintaining 6S standards, with daily Salesforce logging and opportunities for