Onsite Service & Inventory Specialist

MSC Industrial Supply Co.; Cressona (PA); On-site; USD 26,000 - 44,000; Full time

Job summary

MSC Industrial Supply Co. in Cressona, PA, is seeking an On-Site Service Specialist to deliver outstanding customer service and manage inventory at a large customer location.

You will support procurement, order placement, and MSC ControlPoint Solutions including VMI, vending, and crib systems, while collaborating with internal and external stakeholders to optimize solutions. The role emphasizes on-site engagement, adherence to 6S standards, accurate logging in SFDC, and driving customer loyalty

Qualifications

• High School Diploma or equivalent required.
• Minimum two years of experience in telephone sales, outside sales, storeroom/inventory management, or customer service.
• Knowledge of technical customer solutions.

Responsibilities

• Manage MSC ControlPoint Solutions, including VMI, vending, and storeroom programs.
• Perform ordering, product put-away, and inventory optimization.
• Promote MSC customer loyalty through solution support and CARE program execution.
• Maintain 6S standards across all solution equipment and areas.
• Log daily activities in Salesforce (SFDC).
• Ensure appropriate stock levels (min/max) are maintained.

Skills

Customer service

Inventory management

Telephone sales

Outside sales

Microsoft Office

Education

High School Diploma

Tools

Microsoft Office

Job description

MSC Industrial Supply Co. in Cressona, PA, is seeking an On-Site Service Specialist to deliver outstanding customer service and manage inventory at a large customer location.

You will support procurement, order placement, and MSC ControlPoint Solutions including VMI, vending, and crib systems, while collaborating with internal and external stakeholders to optimize solutions. The role emphasizes on-site engagement, adherence to 6S standards, accurate logging in SFDC, and driving customer loyalty