On-Site Service & Inventory Specialist

W. W. Grainger; San Antonio (TX); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company contribution

Paid time off

Job summary

Grainger is seeking an On-Site Service Representative (OSR) in San Antonio, TX. This full-time, onsite role involves stocking customer locations, resolving issues, and following route guides to service accounts.

You will engage with customers to identify product needs, collaborate with sales to expand Grainger offerings, and uphold safety standards while visiting sites. Competitive hourly pay and benefits apply.

Responsibilities

• Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted.
• Resolve customer problems promptly to retain and promote customer loyalty.
• Follow designated route defined by routing software tools and maintain route guides.
• Identify continuous improvement opportunities in productivity, process, and cycle time.
• Comply with safety and inspection requirements of the facility where the service is being provided.
• Help create new orders by engaging with customers to identify additional product needs
• Probes for customer needs during each site visit and works with sales partners to expand Grainger offerings

Job description

Grainger is seeking an On-Site Service Representative (OSR) in San Antonio, TX. This full-time, onsite role involves stocking customer locations, resolving issues, and following route guides to service accounts.

You will engage with customers to identify product needs, collaborate with sales to expand Grainger offerings, and uphold safety standards while visiting sites. Competitive hourly pay and benefits apply.