Onsite Installation Coordinator

Johnson Controls, Inc.; Auburn Hills (MI); On-site; USD 32,000 - 47,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Johnson Controls, Inc. in Auburn Hills, Michigan, is seeking an Installation Coordinator to organize onsite installations and coordinate installers and subcontractors from booking to closeout. You will ensure site readiness, track materials, and maintain clear communication with customers and internal teams.

A high school diploma and at least 1 year of customer service experience are preferred. The role is onsite with collaboration across Sales, Account teams, and EHS documentation.

Qualifications

• Onsite role required.
• 1 year of customer service experience or more.
• Strong organizational skills and professional communication.

Responsibilities

• Coordinate installers and subcontractors onto installation jobs.
• Make initial contact with each customer within 48 hours of job booking.
• Schedule and track installation activities to ensure on-time completion.
• Create job packets with installation details and forms for installers.
• Track materials and maintain installation progress in the portal.
• Close out installations with required paperwork and stakeholder communication.
• Serve as backup to Material Handler and assist in EHS documentation and administrative tasks.

Skills

Customer service experience

Education

High School Diploma or equivalent

Tools

Microsoft Office (Outlook, Excel)

Job description

Johnson Controls, Inc. in Auburn Hills, Michigan, is seeking an Installation Coordinator to organize onsite installations and coordinate installers and subcontractors from booking to closeout. You will ensure site readiness, track materials, and maintain clear communication with customers and internal teams.

A high school diploma and at least 1 year of customer service experience are preferred. The role is onsite with collaboration across Sales, Account teams, and EHS documentation.