Installation Planner & Client Liaison

Johnson Controls; Nashua (NH); On-site; USD 34,000 - 47,000; Full time

Job summary

Johnson Controls in Nashua, NH is seeking an organised Installation Coordinator to manage scheduling, coordination of installers and subcontractors, and ensure on-time installation completion from booking to closeout.

You will work with internal teams and customers, maintain installation portals, prepare job packets, track materials, and handle multiple tasks in a fast-paced environment. Valid driver's license required; high school diploma or equivalent.

Qualifications

• High School Degree or equivalent.
• At least 3 years of customer service and scheduling experience.
• Strong organizational skills.
• Ability to communicate in a professional business manner.
• Knowledgeable in Microsoft Office applications (Especially Outlook and Excel).
• Excellent written and verbal communication skills.
• Ability to manage several tasks simultaneously.
• Ability to thrive in a fast-paced, dynamic environment while maintaining composure and focus.
• Valid Drivers License.

Responsibilities

• Coordinate installers and subcontractors onto installation jobs and manage scheduling.
• Make initial contact with customers within 48 hours of job booking.
• Communicate with customers to ensure site readiness (construction progress, lift availability, network, on-site personnel).
• Coordinate and schedule technicians and vendors to ensure on-time completion.
• Create job packets with installation details for installers.
• Track delivery of materials required for installations.
• Update Installation Portal with progress details for stakeholders.
• Close out installations by processing paperwork and coordinating with internal departments.
• Assist with other administrative tasks as directed.

Skills

Customer service

Scheduling

Communication

Organization

Education

High School diploma or equivalent

Tools

Outlook

Excel

Job description

Johnson Controls in Nashua, NH is seeking an organised Installation Coordinator to manage scheduling, coordination of installers and subcontractors, and ensure on-time installation completion from booking to closeout.

You will work with internal teams and customers, maintain installation portals, prepare job packets, track materials, and handle multiple tasks in a fast-paced environment. Valid driver's license required; high school diploma or equivalent.