Onsite Inside Sales Specialist - Quotes & Custom Projects

DSA Doors; Raleigh (NC); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Celebrations and gatherings

Recognition program

Team approach

Job summary

DSA Doors is growing in Raleigh and seeking a friendly Inside Sales Representative to support customer quotes, pricing, and product details while assisting a custom project team on unique orders.

You will be the first point of contact for customers, entering orders and providing timely updates. This onsite role emphasizes organization, communication, and a team-focused atmosphere with regular, Monday–Friday hours.

Qualifications

• Associate degree or related inside sales/customer service experience.
• Strong communication and customer-first mindset.
• Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint).
• Ability to stay organized and manage multiple tasks.

Responsibilities

• Be the first point of contact for customer calls and emails.
• Prepare and send quotes, pricing, product info, and lead times.
• Enter accurate customer orders in the CRM/ERP system.
• Provide updates on order status, shipping, or changes.
• Look for opportunities to upsell or add complementary products.
• Keep detailed notes in the CRM for visibility and follow-up.
• Coordinate with the sales team for a smooth customer experience.
• Send samples, catalogs, or product information as needed.
• Assist Custom/Project Sales with non-standard requests.
• Help prepare custom quotes, RFQs, and submittals.

Skills

Customer-focused

Strong communication

Organized

Multitasking

Education

Associate degree

Tools

Microsoft Office

CRM/ERP

Job description

DSA Doors is growing in Raleigh and seeking a friendly Inside Sales Representative to support customer quotes, pricing, and product details while assisting a custom project team on unique orders.

You will be the first point of contact for customers, entering orders and providing timely updates. This onsite role emphasizes organization, communication, and a team-focused atmosphere with regular, Monday–Friday hours.