Inside Sales Pro: Fast-Paced, CRM‑Driven Quotes

Wilkinson Supply Company; Raleigh (NC); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading supply company in North Carolina is seeking an Inside Sales Representative to manage inbound customer inquiries and provide accurate quotes. The ideal candidate will have 3+ years in inside sales and strong communication skills. Responsibilities include maintaining CRM documentation and collaborating with sales teams. The role is office-based with a focus on customer relationships and involves using CRM and ERP tools. This is an excellent opportunity for someone with a positive attitude and strong organizational skills.

Qualifications

• 3+ years of experience in inside sales, customer service, or account management.
• Strong attention to detail and ability to maintain CRM documentation.
• Bilingual English/Spanish is a plus.

Responsibilities

• Manage inbound customer inquiries via phone and email.
• Prepare and process customer quotes using ERP and CRM systems.
• Document customer interactions and follow up on leads.

Skills

Excellent communication skills

Organizational skills

CRM software proficiency

Ability to manage multiple priorities

Positive attitude

Collaboration skills

Education

Associate degree or equivalent experience in business, sales, or related field

Tools

Microsoft Office (Outlook, Excel, Word)

CRM systems

ERP/order entry systems (e.g., Eclipse, SAP, NetSuite)

Job description

A leading supply company in North Carolina is seeking an Inside Sales Representative to manage inbound customer inquiries and provide accurate quotes. The ideal candidate will have 3+ years in inside sales and strong communication skills. Responsibilities include maintaining CRM documentation and collaborating with sales teams. The role is office-based with a focus on customer relationships and involves using CRM and ERP tools. This is an excellent opportunity for someone with a positive attitude and strong organizational skills.