Onsite Inside Sales & Order Support Specialist

Midwest Veterinary Supply, Inc.; Birmingham (AL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Paid holidays

Paid Time Off

Job summary

Midwest Veterinary Supply, Inc. in Birmingham, AL, is hiring an Inside Sales Support Clerk for a 100% onsite role, Monday–Friday, 7:30 AM to 4:30 PM. This position supports Inside Sales Representatives with order processing, returns, and customer communications.

The role includes receptionist coverage, report generation, and coordination of promotions. Requires a high school diploma or GED and strong basic computer skills. Benefits are offered.

Qualifications

• High School Diploma or GED required for full-time employees.
• Ability to read, write and speak English.
• Basic computer skills and data entry.

Responsibilities

• Answer incoming calls and route appropriately.
• Assist customers with inquiries and order placement.
• Enter orders accurately and timely; provide promotional information.
• Cover Receptionist duties during breaks, lunch, or absences.
• Support blitz accounts; assist with faxing, literature distribution, and copying.
• Coordinate promotions and view/release internet orders for ISRs when out.
• Handle returns, credits, rebills, mis-ships, and manufacturer returns.
• Obtain manager approvals; create RAs and call tags; communicate with customers and manufacturers.
• Assist Team Lead and Call Center Manager with sales reports, goal tracking, spiff tracking, and meeting coordination.

Skills

Order processing

Customer service

Data entry

Basic computer skills

Attention to detail

English proficiency

Education

High School Diploma or GED

Tools

Windows

MS Office

Job description

Midwest Veterinary Supply, Inc. in Birmingham, AL, is hiring an Inside Sales Support Clerk for a 100% onsite role, Monday–Friday, 7:30 AM to 4:30 PM. This position supports Inside Sales Representatives with order processing, returns, and customer communications.

The role includes receptionist coverage, report generation, and coordination of promotions. Requires a high school diploma or GED and strong basic computer skills. Benefits are offered.