Onsite HR Reporting & Customer Service Specialist

Pyramid, Inc; Minneapolis (MN); On-site; USD 28,000 - 29,000; Part time

Benefits offered by this job

Health insurance

401(k) plan

Paid sick leave

Job summary

Pyramid Consulting, Inc. is seeking a Customer Service Rep (HR) for a 6-month onsite contract in Minneapolis, MN. The role focuses on reporting, analytics, and HR operations, requiring strong communication and confidentiality.

The candidate will develop SSRS reports, support data integration, and collaborate with partners to deliver accurate HR data solutions. Requirements include a bachelor’s degree, 3+ years in customer service, and 1–3 years in HR administration (recruitment, payroll, or

Qualifications

• 2-year college or post-secondary course work in related field or applicable work experience.
• Strong PC skills, preferred experience working in Workday.
• Established vocabulary of general HR terminology (recruitment, payroll, benefits).
• Strong verbal and written communication skills.
• Excellent interpersonal skills with a customer service approach to problem solving.
• Commitment to maintaining confidentiality when dealing with personal information, compensation and benefits.
• Bachelor’s degree.
• 3 years of Customer Service experience.
• Minimum 1–3 years in administration of HR, Recruitment, Payroll or Benefits.
• Monitor data movement pipelines and implement controls to ensure data integrity and completeness.
• Partner with upstream and downstream application teams to resolve integration issues.

Responsibilities

• Reporting & Analytics.
• Develop and support SSRS reporting solutions.
• Design scalable reporting architectures supporting regulatory, operational, and executive reporting needs.
• Collaborate with business partners to translate reporting requirements into technical solutions.
• Support report automation, distribution, and performance optimization.

Skills

Customer Service

HR

Education

Bachelor's degree

2-year college coursework

Tools

SSRS

Workday

SQL Server

Job description

Pyramid Consulting, Inc. is seeking a Customer Service Rep (HR) for a 6-month onsite contract in Minneapolis, MN. The role focuses on reporting, analytics, and HR operations, requiring strong communication and confidentiality.

The candidate will develop SSRS reports, support data integration, and collaborate with partners to deliver accurate HR data solutions. Requirements include a bachelor’s degree, 3+ years in customer service, and 1–3 years in HR administration (recruitment, payroll, or