Customer Service Rep

Pyramid, Inc; Minneapolis (MN); In loco; USD 28.000 - 29.000; Part-time

Vantaggi offerti da questo lavoro

Health insurance

401(k) plan

Paid sick leave

Descrizione del lavoro

Pyramid Consulting, Inc. is seeking a Customer Service Rep (HR) for a 6-month onsite contract in Minneapolis, MN. The role focuses on reporting, analytics, and HR operations, requiring strong communication and confidentiality.

The candidate will develop SSRS reports, support data integration, and collaborate with partners to deliver accurate HR data solutions. Requirements include a bachelor’s degree, 3+ years in customer service, and 1–3 years in HR administration (recruitment, payroll, or

Competenze

• 2-year college or post-secondary course work in related field or applicable work experience.
• Strong PC skills, preferred experience working in Workday.
• Established vocabulary of general HR terminology (recruitment, payroll, benefits).
• Strong verbal and written communication skills.
• Excellent interpersonal skills with a customer service approach to problem solving.
• Commitment to maintaining confidentiality when dealing with personal information, compensation and benefits.
• Bachelor’s degree.
• 3 years of Customer Service experience.
• Minimum 1–3 years in administration of HR, Recruitment, Payroll or Benefits.
• Monitor data movement pipelines and implement controls to ensure data integrity and completeness.
• Partner with upstream and downstream application teams to resolve integration issues.

Mansioni

• Reporting & Analytics.
• Develop and support SSRS reporting solutions.
• Design scalable reporting architectures supporting regulatory, operational, and executive reporting needs.
• Collaborate with business partners to translate reporting requirements into technical solutions.
• Support report automation, distribution, and performance optimization.

Conoscenze

Customer Service

HR

Formazione

Bachelor's degree

2-year college coursework

Strumenti

SSRS

Workday

SQL Server

Descrizione del lavoro

Immediate need for a talented Customer Service Rep (HR). This is a 06 months contract opportunity with long-term potential and is located in Minneapolis, MN(Onsite). Please review the job description below and contact me ASAP if you are interested.

Job ID: 26-31110

Pay Range: $20/hr - $20.35/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• Reporting & Analytics
• Develop and support SQL Server Reporting Services (SSRS) reporting solutions.
• Design scalable reporting architectures supporting regulatory, operational, and executive reporting needs.
• Collaborate with business partners to translate reporting requirements into technical solutions.
• Support report automation, distribution, and performance optimization.

Key Requirements and Technology Experience:

• Key skills; Customer Service and HR
• 2-year college or post-secondary course work in related field or applicable work experience.
• Strong PC skills, preferred experience working in Workday.
• Established vocabulary of general HR terminology (recruitment, payroll, benefits)
• Strong verbal and written communication skills
• Excellent interpersonal skills with and a customer service approach to problem solving.
• Commitment to maintaining the highest level of confidentiality when dealing with personal information, compensation and benefit information
• Bachelor’s degree
• 3 years of Customer Service experience
• Candidate with minimum of 1-3 years of experience in administration of HR, Recruitment, Payroll or Benefits.
• Monitor data movement pipelines and implement controls to ensure data integrity and completeness.
• Partner with upstream and downstream application teams to resolve integration issues.

Our client is a leading Banking Industry, and we are currently interviewing to fill this and other similar contract positions.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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