Onsite HR Lead: Labor & Union Relations Expert

Aramark; Stone Mountain (GA); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Sign-on bonus $5,000

Job summary

Aramark is seeking an experienced Human Resources Manager to lead the onsite HR function for a large, high-volume unionized convention and events operation. You will serve as the HR leader for the account, overseeing employee relations, labor relations, and CBA administration with a focus on effective grievance handling and investigations.

You will partner with the General Manager and department heads, ensure compliant HR practices, and guide payroll, recruiting, and workforce planning in a

Qualifications

• 5+ years of progressive Human Resources experience with broad responsibility across multiple HR disciplines.
• Minimum of 3 years of experience in a management-level HR role within a unionized environment.
• Significant hands-on experience with collective bargaining agreement interpretation, labor relations, grievance administration, Step meetings, and union-management relations.
• Strong employee relations experience, including complex workplace investigations, disciplinary actions, performance management, and leadership coaching.
• Demonstrated experience independently leading an HR function or serving as the primary HR partner for a complex business operation.
• Experience overseeing or partnering closely with payroll, recruiting, scheduling, workforce planning, and HR administration.
• Demonstrated ability to make sound HR decisions independently while recognizing matters that require escalation.
• Strong knowledge of employment law, HR compliance, leave administration, wage and hour requirements, and workplace investigations.
• Strong written and verbal communication, organization, conflict management, and relationship-building skills.
• Ability to operate effectively in a fast-paced, high-volume environment with competing priorities.

Responsibilities

• Serve as the onsite subject matter expert for Employee Relations, Labor Relations, and CBA administration, including interpretation of contractual obligations and management rights.
• Manage grievances and lead Step 1 meetings; partner effectively with union representatives and shop stewards while confidently representing the Company's position.
• Conduct complex workplace investigations and provide clear, well-supported recommendations regarding discipline, corrective action, and resolution.
• Coach managers and department leaders through performance management, attendance, conflict, employee complaints, and other sensitive employee relations matters.
• Lead the overall HR function for the account and ensure HR programs, processes, documentation, and practices are executed accurately, consistently, and on time.
• Maintain working knowledge of and ensure compliance with applicable District of Columbia, local, and federal employment laws and regulations, including wage and hour, leave, anti-discrimination, accommodation, and other workplace requirements.
• Directly oversee all HR dept sub-functions and develop the Payroll Supervisor and Recruiting Specialist; establish clear expectations, accountability, and priorities for the team.
• Partner closely with the Scheduling Manager on workforce planning, staffing needs, seniority and contractual considerations, and operational requirements.
• Maintain oversight of payroll, recruiting, onboarding, employee records, leave administration, compliance, workforce administration, and other core HR processes.
• Partner with the General Manager and department heads to anticipate workforce challenges, strengthen leadership practices, and develop practical HR solutions that support the business.
• Identify significant employee relations, labor, payroll, leave, compliance, or legal-risk matters and elevate appropriately to Regional HR or other support partners.
• Proactively identify opportunities to improve HR processes, employee experience, workforce effectiveness, and overall account performance. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Skills

Employee relations

Labor relations

Collective bargaining

HR leadership

Grievance management

Employee investigations

Payroll coordination

Job description

Aramark is seeking an experienced Human Resources Manager to lead the onsite HR function for a large, high-volume unionized convention and events operation. You will serve as the HR leader for the account, overseeing employee relations, labor relations, and CBA administration with a focus on effective grievance handling and investigations.

You will partner with the General Manager and department heads, ensure compliant HR practices, and guide payroll, recruiting, and workforce planning in a