Union HR Leader & Labor Relations Expert

Aramark Correctional Services; Washington (District of Columbia); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Sign-on bonus

Medical, dental, vision benefits

401(k) retirement plan

Job summary

Aramark Correctional Services seeks an experienced Human Resources Manager to lead the onsite HR function for a large, high‑volume unionized convention and events operation in Washington, DC. You will act as the HR leader for the account and subject‑matter expert for Employee Relations, Labor Relations, and CBA administration.

The role partners with the General Manager and department heads to support operations, while Regional HR provides district oversight.

Qualifications

• 5+ years of progressive Human Resources experience with broad responsibility across multiple HR disciplines.
• Minimum of 3 years in a management-level HR role within a unionized environment.
• Significant hands-on experience with collective bargaining agreement interpretation, labor relations, grievance administration, and union-management relations.
• Strong employee relations experience, including complex workplace investigations and disciplinary actions.

Responsibilities

• Serve as the onsite subject matter expert for Employee Relations, Labor Relations, and CBA administration, including interpretation of contractual obligations and management rights.
• Manage grievances and lead Step 1 meetings; partner effectively with union reps and shop stewards while representing the Company's position.
• Conduct complex workplace investigations and provide clear, well-supported recommendations on discipline and resolution.
• Coach managers and department leaders through performance management, attendance, conflict, and other employee relations matters.
• Lead the overall HR function for the account and ensure programs, processes, and documentation are executed accurately and timely.
• Maintain compliance with applicable DC, local, and federal employment laws including wage and hour, leave, anti-discrimination, and accommodation requirements.
• Oversee Payroll Supervisor and Recruiting Specialist; set expectations and priorities for the HR team.
• Partner with Scheduling Manager on workforce planning, staffing needs, and contractual considerations.
• Manage payroll, recruiting, onboarding, employee records, leave administration, compliance, and other HR processes.
• Collaborate with General Manager and department heads to anticipate workforce challenges and develop HR solutions.
• Identify HR, labor, payroll, leave, or compliance risks and escalate to Regional HR as needed.
• Identify opportunities to improve HR processes and employee experience.

Skills

HR leadership

Employee relations

Labor relations

Union environment

Grievance handling

Investigations

Coaching managers

Payroll familiarity

HR policy & compliance

Job description

Aramark Correctional Services seeks an experienced Human Resources Manager to lead the onsite HR function for a large, high‑volume unionized convention and events operation in Washington, DC. You will act as the HR leader for the account and subject‑matter expert for Employee Relations, Labor Relations, and CBA administration.

The role partners with the General Manager and department heads to support operations, while Regional HR provides district oversight.