Onsite HR Coordinator - Onboarding & Compliance Lead

Phoenix House Orange County, Inc.; Northern (KY); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Phoenix House Orange County, Inc. is seeking an HR Coordinator to manage preboarding and onboarding for new hires. This onsite role ensures accurate records, credential tracking, and compliance with organizational policies and applicable laws.

You will serve as the main point of contact for new hires and managers, coordinating documentation, background checks, I-9 processes, and training logistics. The position requires strong organization, confidentiality, and the ability to manage multiple

Qualifications

• High school diploma or GED required.
• Bachelor's degree in HR or related field preferred.
• Two years HR, onboarding, or credentialing experience required.

Responsibilities

• Coordinate the preboarding process for newly hired employees from offer acceptance through the first day.
• Initiate and track background checks, reference checks, credential verification, and other applicable hiring requirements.
• Communicate with new hires regarding required documentation, outstanding items, deadlines, and next steps.
• Coordinate the collection and completion of new-hire paperwork, ensuring all required forms are submitted accurately and timely.
• Maintain complete and organized electronic personnel files in accordance with established recordkeeping procedures.
• Maintain complete and organized electronic personnel files in the document management systems.
• Support the timely completion and retention of employment eligibility verification documents, including Form I-9, in accordance with applicable requirements.
• Maintain an accurate and current tracking system for employee licenses, credentials, registrations, certifications, and other required qualifications.
• Monitor expiration dates and send timely reminders to employees and supervisors regarding upcoming renewals and documentation deadlines.
• Collect and maintain copies of required credentials and supporting documentation in designated employee files or tracking systems.
• Verify credentials through appropriate issuing boards, licensing authorities, registries, or other authorized verification sources
• Monitors the HR Helpdesk and assigns tickets to ensure timely responses to employees.
• Assist with HR administrative projects, personnel file audits, and department initiatives as assigned.
• Support the development and maintenance of onboarding procedures, templates, checklists, and standard operating procedures.
• Assist with preparing documentation for employee file reviews, compliance audits, and organizational reporting.
• Coordinates monthly New Employee Orientation (NEO) and CPR/First Aid training.
• Assist with preparing responses to subpoena for records.
• Attends all required staff training sessions in accordance with Phoenix House and state licensing requirements and completes all training on time.
• Attends and participates in program and all staff meetings.
• Adheres to and promotes the Phoenix House Mission, Vision, and Values while acting as a role model for others.
• Other duties as assigned.

Skills

Organizational skills

Attention to detail

Communication skills

MS Office proficiency

Confidentiality

Team collaboration

Education

Bachelor's degree in human resources or related field

Two years administrative, human resources, onboarding, or credentialing experience

Tools

UKG HRIS

Job description

Phoenix House Orange County, Inc. is seeking an HR Coordinator to manage preboarding and onboarding for new hires. This onsite role ensures accurate records, credential tracking, and compliance with organizational policies and applicable laws.

You will serve as the main point of contact for new hires and managers, coordinating documentation, background checks, I-9 processes, and training logistics. The position requires strong organization, confidentiality, and the ability to manage multiple