Onsite Hotel General Manager — Lead Ops & Guest Experience

GetHired, Inc.; Conway (SC); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Bonuses

Paid time off

Health coverage reimbursement

Career development

Employee discounts

Job summary

Crossroads Hospitality, LLC is seeking a General Manager for an on-site role in Conway, SC. The GM will oversee all hotel departments, drive financial performance, and set strategic direction while maintaining a positive work environment.

The role requires substantial presence on property to ensure brand standards, guest satisfaction, and compliance with quality assurance programs. Strong leadership and a track record in hotel management are essential.

Qualifications

• Proven experience in hotel management or a similar leadership role.
• Strong leadership and team management skills.
• Excellent financial acumen with budgeting and forecasting experience.
• Strategic thinking and problem-solving in fast-paced environments.

Responsibilities

• Lead the hotel management team and staff to ensure smooth operations.
• Oversee budgeting, financial performance, and profitability targets.
• Ensure compliance with brand standards and operational policies.
• Drive guest satisfaction and service quality across departments.
• Manage staffing, scheduling, and training to optimize coverage and performance.
• Implement corrective actions and continuous improvement initiatives.

Skills

Leadership

Financial acumen

Budgeting

Communication

Strategic thinking

Education

Bachelor’s degree in hospitality management, business administration, or a related field; equivalent experience may be considered.

Tools

Hotel management software

Microsoft Office

Financial reporting systems

Job description

Crossroads Hospitality, LLC is seeking a General Manager for an on-site role in Conway, SC. The GM will oversee all hotel departments, drive financial performance, and set strategic direction while maintaining a positive work environment.

The role requires substantial presence on property to ensure brand standards, guest satisfaction, and compliance with quality assurance programs. Strong leadership and a track record in hotel management are essential.