Hotel General Manager – Onsite Leadership & Growth

GetHired, Inc.; Rock Hill (SC); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonuses

Employee discounts on hotel stays

Paid time off

Job summary

Crossroads Hospitality, LLC in Rock Hill, SC is seeking a General Manager to oversee the hotel’s operations, financial performance, and guest experience. This onsite leadership role requires active presence on property and adherence to brand standards across departments.

The GM will lead front office, housekeeping, F&B, and maintenance; develop policies, drive revenue, manage the budget, and mentor staff to ensure service excellence and a positive work environment.

Qualifications

• Bachelor’s degree in hospitality management, business administration, or a related field.
• Proven experience in hotel management or a similar leadership role.
• Strong financial acumen with budgeting and forecasting experience.
• Excellent communication and interpersonal skills for a diverse team.
• Proficiency in hotel management software and reporting tools.

Responsibilities

• Lead hotel operations across all departments to ensure brand standards.
• Develop and manage the property budget and financial performance.
• Recruit, train, and develop hotel management staff.
• Drive guest satisfaction and deliver first-rate service.
• Implement strategic plans and oversee capital projects.
• Ensure compliance with franchise standards and policies.

Skills

Leadership

Team Management

Budgeting

Strategic Thinking

Communication

Problem Solving

Education

Bachelor’s degree in hospitality management, business administration, or a related field

Tools

Hotel management software

Job description

Crossroads Hospitality, LLC in Rock Hill, SC is seeking a General Manager to oversee the hotel’s operations, financial performance, and guest experience. This onsite leadership role requires active presence on property and adherence to brand standards across departments.

The GM will lead front office, housekeeping, F&B, and maintenance; develop policies, drive revenue, manage the budget, and mentor staff to ensure service excellence and a positive work environment.