Onsite Hospitality QA Evaluator — Food & Service

Innovative Hospitality Solutions, Inc.; Waltham (MA); On-site; USD 50,000 - 70,000; Full time

Job summary

CrossCheck is seeking a Quality Assurance Evaluator to conduct on-site assessments of food and hospitality operations, ensuring excellence in service, safety, and compliance across multiple sectors. You will travel weekly to client locations, audit food quality, guest experience, and regulatory adherence, delivering detailed reports with actionable recommendations within 48 hours.

The role emphasizes independence, data-driven analysis, and clear coaching of client teams to close gaps and

Qualifications

• Industry experience in hospitality or consulting
• Ability to translate observations into data and trends
• Strong interpersonal skills for coaching and reporting
• Familiarity with safety regulations and ServSafe concepts

Responsibilities

• Conduct on-site assessments of food quality and safety
• Evaluate guest experience and staff professionalism
• Verify compliance with SLAs, contracts, and internal policies
• Inspect facilities for cleanliness and functionality of equipment
• Prepare detailed reports with photo documentation within 48 hours
• Coach client teams to implement corrective action plans

Skills

Industry expertise

Analytical skills

Communication

Regulatory knowledge

Job description

CrossCheck is seeking a Quality Assurance Evaluator to conduct on-site assessments of food and hospitality operations, ensuring excellence in service, safety, and compliance across multiple sectors. You will travel weekly to client locations, audit food quality, guest experience, and regulatory adherence, delivering detailed reports with actionable recommendations within 48 hours.

The role emphasizes independence, data-driven analysis, and clear coaching of client teams to close gaps and