Onsite Healthcare IT Systems Administrator

Eakes Office Solutions; Lincoln (NE); On-site; USD 45,000 - 55,000; Full time

Job summary

Paycom - ATS in Lincoln, NE seeks a Systems Administrator - Assigned to be the primary onsite IT resource for a designated healthcare client. The role requires strong communication, a sense of urgency, independent decision-making, and delivering high-quality technical support in a healthcare environment.

Responsibilities include maintaining a full-time onsite presence, acting as the main IT contact for staff and leadership, supporting desktops, Microsoft 365, AD, and basic networking, and

Qualifications

• 2+ years IT support in help desk or desktop support.
• Strong communication and customer service.
• Ability to work independently with minimal supervision.
• Strong organizational, troubleshooting, and time-management skills.
• Working knowledge of Microsoft Windows, Microsoft 365, Active Directory, endpoint management.

Responsibilities

• Maintain a full-time onsite presence at the assigned customer location.
• Serve as the primary day-to-day IT contact for customer staff and leadership.
• Respond to technical issues with urgency and professionalism.
• Provide support for desktops, laptops, printers, Microsoft 365, user accounts, and basic networking issues.
• Document all work accurately within the ticketing system.
• Communicate clearly with end users, customer leadership, vendors, and Eakes Managed IT staff.
• Escalate issues to higher-level engineering resources when necessary.
• Identify recurring issues and opportunities for operational improvement.
• Participate in Eakes meetings, training events, and required team activities.
• Assist with workstation deployments, application support, onboarding, offboarding, and routine IT maintenance.

Skills

IT support

Customer service

Independent work

Time management

Communication skills

Tools

Microsoft 365

Active Directory

Endpoint management

Job description

Paycom - ATS in Lincoln, NE seeks a Systems Administrator - Assigned to be the primary onsite IT resource for a designated healthcare client. The role requires strong communication, a sense of urgency, independent decision-making, and delivering high-quality technical support in a healthcare environment.

Responsibilities include maintaining a full-time onsite presence, acting as the main IT contact for staff and leadership, supporting desktops, Microsoft 365, AD, and basic networking, and