Operations & Patient Experience Admin Lead

Paycom - ATS; Oklahoma City (OK); On-site; USD 42,000 - 54,000; Full time

Job summary

Paycom - ATS seeks a Senior Administrative Assistant to support the Executive, Practice Administrators, and staff. This role provides calendar management, communication routing, and operation-trackers while handling PHI confidentially and according to HIPAA.

It also supports meeting logistics, travel, expense processing, and reporting. Ideal candidates will have endurance under pressure, exceptional organization, and strong MS Office and EMR experience, preferably with Epic.

Qualifications

• High school diploma or GED required; some college credit preferred.
• Experience handling confidential information and HIPAA practices.
• Demonstrated ability to multi-task and meet deadlines in a fast pace environment.

Responsibilities

• Maintain trackers for deadlines, action items, and deliverables; provide status updates.
• Manage calendar scheduling, meeting logistics, and room bookings.
• Coordinate internal/external communications and routing of inquiries.
• Provide travel arrangements and expense documentation processing.
• Prepare PowerPoint presentations and routine operational reports.
• Maintain incident logs, patient- disruption records, and distribution of materials.
• Support accreditation processes and vendor/partner requests as directed.

Skills

Excellent organization

Strong communication

Public relations

Attention to detail

Time management

Professionalism

Education

High School Diploma or GED

Some college credit

Two to four years of work experience

Tools

Epic EMR

Microsoft Word

Microsoft Excel

PowerPoint

Microsoft Teams

Job description

Paycom - ATS seeks a Senior Administrative Assistant to support the Executive, Practice Administrators, and staff. This role provides calendar management, communication routing, and operation-trackers while handling PHI confidentially and according to HIPAA.

It also supports meeting logistics, travel, expense processing, and reporting. Ideal candidates will have endurance under pressure, exceptional organization, and strong MS Office and EMR experience, preferably with Epic.