Onsite Healthcare IT Support Technician (Travel)

Vaco

Jacksonville (FL)

On-site

USD 80,231,000 - 83,097,000

Part time

6 days ago

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Job summary

Vaco Recruiter Services in Jacksonville, FL is seeking a Site Support Technician to provide onsite IT support for clinic and office staff across multiple healthcare locations. You will troubleshoot hardware, software, printers, and workstation issues, while documenting solutions for end users and teams.

The role requires hands-on support, strong customer service, and reliable transportation for travel between local facilities.

Qualifications

3+ years of IT Support, Desktop Support, or Help Desk experience.
Hands-on support directly to end users.
Familiarity with ticketing systems such as ServiceNow.
Strong troubleshooting across hardware, software, and operating systems.
Excellent customer service and communication skills.
Reliable transportation for travel between sites.
Travel between local facilities to provide technical support when needed.

Responsibilities

Provide onsite IT support for clinic and office staff.
Troubleshoot hardware, software, printer, and workstation issues.
Support nurses, physicians, and administrative teams with day-to-day technology needs.
Resolve support tickets and document solutions appropriately.
Install, configure, and replace end-user devices and equipment.
Travel between local facilities to provide technical support when needed.
Support user onboarding, equipment setup, and general desktop support activities.