Onsite Healthcare CSR - Flexible Hours & Benefits

Jobtome; Chester (VA); On-site; USD 19,000 - 27,000; Part time

Benefits offered by this job

On-site food vendors

Paid time off

401k with company match

Wellness program

Career growth opportunities

Job summary

Maximus is hiring Customer Service Representatives to assist consumers navigating complex healthcare plans. This on-site role in Chester, VA offers flexible part-time schedules, a base pay of $16.75 per hour with a 10% evening shift differential and potential bonuses up to 3,280 USD.

Paid training and opportunities for career growth are provided. Responsibilities include handling basic inquiries across multiple channels, using systems for tracking and troubleshooting, and maintaining excellent

Qualifications

• Customer service experience or aptitude
• Strong communication and problem-solving skills
• Ability to manage multiple channels (phone, email, chat)

Responsibilities

• Provide customer service for basic inquiries via phone, email, chat or letters
• Handle routine calls and document details in the system
• Reference published materials or escalate to senior staff as needed
• Contribute to training, feedback, and process improvements
• Maintain regular and predictable attendance
• Participate in internal training for role certifications
• Assist with Medicare training requirements later in employment
• Adhere to shift schedules and possible overtime

Skills

Customer service

Multichannel support

Teamwork

Interpersonal skills

Job description

Maximus is hiring Customer Service Representatives to assist consumers navigating complex healthcare plans. This on-site role in Chester, VA offers flexible part-time schedules, a base pay of $16.75 per hour with a 10% evening shift differential and potential bonuses up to 3,280 USD.

Paid training and opportunities for career growth are provided. Responsibilities include handling basic inquiries across multiple channels, using systems for tracking and troubleshooting, and maintaining excellent