Onsite Healthcare Benefits Advocate

Optum; New York (NY); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Comprehensive benefits

Incentive programs

Equity stock purchase

401k contribution

Job summary

Optum Insight is hiring for an onsite role at Albany Medical Center. The position runs Monday through Friday, 8:00 AM to 5:00 PM EST, with 1-2 weekend shifts per month. Overtime may be required as needed. Training hours align with normal business hours.

The role focuses on enrolling patients in state and federal programs, reviewing records, and maintaining PHI/PII compliance while coordinating with hospital staff to expedite benefits.

Qualifications

• High School Diploma or GED required.
• 1+ years of customer service experience.
• Experience with Microsoft Office products.
• Must be able to work on site at 43 New Scotland Ave, Albany, NY 12208, Albany Medical Center.

Responsibilities

• Interview patients in a hospital setting to assist patients with benefit coverage.
• Complete applications for state and federal programs.
• Review medical records and expedite benefit approval.
• Maintain documentation of claims and client contracts in company systems.
• Communicate with government agencies regarding status of claims.

Skills

Customer service

Microsoft Office

Teamwork

Communication

Education

High School Diploma

Tools

EPIC

Microsoft Office

Job description

Optum Insight is hiring for an onsite role at Albany Medical Center. The position runs Monday through Friday, 8:00 AM to 5:00 PM EST, with 1-2 weekend shifts per month. Overtime may be required as needed. Training hours align with normal business hours.

The role focuses on enrolling patients in state and federal programs, reviewing records, and maintaining PHI/PII compliance while coordinating with hospital staff to expedite benefits.