Onsite Healthcare Insurance Verifications Specialist

StomCrafts; Aberdeen (WA); On-site; USD 22,041 - 39,950; Full time

Benefits offered by this job

Paid training

401(k)

Paid time off

Stock purchase

Job summary

UnitedHealth Group is hiring a Customer Service Representative for its Optum Insight team in Aberdeen, Washington. This is a full-time onsite role supporting insurance authorization processes and patient eligibility verification.

The candidate will communicate with healthcare providers, resolve account issues, and coordinate with hospital departments. Training is provided, and the position offers opportunities for long-term career growth within a leading healthcare organization.

Qualifications

• High School Diploma or equivalent.
• 1 year healthcare authorization or customer service experience preferred.
• Experience with patient registration and insurance verification is helpful.

Responsibilities

• Verify patient insurance eligibility.
• Obtain insurance pre-authorizations.
• Communicate with insurance carriers.
• Research and resolve authorization issues.
• Coordinate daily with hospital departments.
• Assist patients with account-related questions.
• Update customer records accurately.
• Use company systems to process healthcare information.
• Complete assigned administrative duties.
• Follow company policies and compliance standards.

Skills

Customer service

Verbal communication

MS Windows

Insurance verification

Education

High School Diploma

Job description

UnitedHealth Group is hiring a Customer Service Representative for its Optum Insight team in Aberdeen, Washington. This is a full-time onsite role supporting insurance authorization processes and patient eligibility verification.

The candidate will communicate with healthcare providers, resolve account issues, and coordinate with hospital departments. Training is provided, and the position offers opportunities for long-term career growth within a leading healthcare organization.