Onsite Hospital Benefits Advocate

Jobtome; Aurora Township (IL); Presencial; USD 22.000 - 40.000; Tempo integral

Benefícios oferecidos por esta vaga

Comprehensive benefits

401k contribution and stock purchase

Resumo da vaga

Optum, part of UnitedHealth Group, invites you to join as a Healthcare Representative in Aurora, IL. This full-time onsite role focuses on helping patients access maximum benefit coverage in a hospital setting, with training provided and scheduling Monday–Friday 8:00am–4:30pm CST.

Responsibilities include interviewing patients, completing applications for state and federal programs, reviewing records to expedite approvals, safeguarding PHI/PII, and maintaining clear documentation.

Qualificações

• High School Diploma or equivalent required.
• 1+ year of customer service experience.
• Beginner level of Microsoft Office experience.
• Ability to work onsite full-time at 2000 Ogden Ave, Aurora, IL 60504.
• Must be 18 years of age or older.

Responsabilidades

• Interview patients in a hospital setting to assist with obtaining maximum benefit coverage.
• Complete applications for state and federal programs.
• Review medical records and expedite benefit approvals.
• Adhere to PHI/PII/PTI standards and maintain compliance.
• Maintain communication with government agencies regarding claims.
• Provide updates to hospital personnel and maintain documentation on systems.
• Determine appropriate program applications based on medical definitions.
• Willing to work in a fast-paced healthcare environment.

Conhecimentos

Customer service

MS Office

Onsite work

Age 18+

Bilingual EN/ES

Formação

High School Diploma/GED or equivalent

Descrição da vaga

Optum, part of UnitedHealth Group, invites you to join as a Healthcare Representative in Aurora, IL. This full-time onsite role focuses on helping patients access maximum benefit coverage in a hospital setting, with training provided and scheduling Monday–Friday 8:00am–4:30pm CST.

Responsibilities include interviewing patients, completing applications for state and federal programs, reviewing records to expedite approvals, safeguarding PHI/PII, and maintaining clear documentation.