Onsite GSOC Operator: Global Security & Crisis Response

QVC, Inc.; West Chester (Chester County); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health benefits from day 1

401(k)

Tuition reimbursement

Parental leave

Volunteer hours

Employee discounts

Job summary

QVC Group, Inc. seeks a Global Security Operations Center Operator for its West Chester, PA headquarters. This onsite role runs 7pm–7am with rotating days off, supporting emergency response and incident reporting across global locations.

Responsibilities include monitoring alarms, coordinating incident response, and generating risk intelligence for leadership. Prior security experience and familiarity with CCTV, access control, and Everbridge are preferred.

Qualifications

• Associate degree or equivalent experience in a relevant field.
• Experience in private security or law enforcement preferred.
• Ability to monitor alarms and coordinate response teams.
• Proficiency with Microsoft Office and incident reporting.

Responsibilities

• Monitor and investigate alarm activity across locations.
• Dispatch security response teams and write incident reports.
• Assess information to develop risk assessments and reports.
• Operate Incident Commander Program and mass notification tools.
• Support crisis management and travel security monitoring.

Skills

Alarm monitoring

Incident reporting

Crisis management

MS Office

Access control

Visitor management

CCTV systems

Everbridge

Education

Associate degree

Tools

Everbridge

CCTV

Access control system

Job description

QVC Group, Inc. seeks a Global Security Operations Center Operator for its West Chester, PA headquarters. This onsite role runs 7pm–7am with rotating days off, supporting emergency response and incident reporting across global locations.

Responsibilities include monitoring alarms, coordinating incident response, and generating risk intelligence for leadership. Prior security experience and familiarity with CCTV, access control, and Everbridge are preferred.