Onsite GMP Lab Computing Support Engineer

BC Forward; Washington (District of Columbia); On-site; USD 79,000 - 100,000; Full time

Job summary

TSR is seeking an IT Lab Computing Support Specialist to own GMP laboratory computing systems and ensure reliable operation of applications, workstations, instruments, and interfaces. Onsite in Bothell, WA, the role emphasizes data integrity and quality-driven execution.

You will drive troubleshooting, change control, and documentation, while mentoring engineers and coordinating with Quality, Lab Ops, Engineering, Cybersecurity, and vendors in a regulated environment.

Qualifications

• Experience supporting GMP-regulated laboratory computing systems.
• Strong knowledge of GMP principles and Good Documentation Practices.
• Experience with change management, testing, verification, and lifecycle support.
• Clear technical writing and communication skills with sound technical judgment and independence.
• Experience collaborating with Quality, Laboratory Operations, Engineering, Cybersecurity, Infrastructure, and vendors.

Responsibilities

• Provide senior-level ownership and support for GMP laboratory computing systems.
• Maintain reliable operation of applications, systems, workstations, instruments, interfaces, and infrastructure.
• Lead troubleshooting, incident response, and cross-team coordination.
• Execute lifecycle activities: implementation, configuration, maintenance, upgrades, and decommissioning with complete documentation.
• Work per GMP, SOPs, work instructions, and quality processes using a risk-based approach.
• Assess, plan, and verify changes through approved change control with rollback strategies.
• Develop and execute risk-appropriate testing for CSV/CSA with evidence.
• Apply data-integrity controls for electronic records, access, audit trails, configurations, interfaces, and data flows.
• Lead incident, deviation, and investigation support with root-cause analysis and CAPA verification.
• Create and maintain accurate technical documentation and configuration records.
• Mentor engineers, establish consistent engineering practices, and promote accountability and continuous improvement.

Skills

GMP knowledge

Troubleshooting

Change management

Documentation practices

Technical writing

Cross-functional collaboration

Education

Bachelor's in Computer Science, Engineering, Information Technology, Life Sciences, or related field

Tools

Virtualization

Networking

Databases

Windows-based lab environments

Job description

TSR is seeking an IT Lab Computing Support Specialist to own GMP laboratory computing systems and ensure reliable operation of applications, workstations, instruments, and interfaces. Onsite in Bothell, WA, the role emphasizes data integrity and quality-driven execution.

You will drive troubleshooting, change control, and documentation, while mentoring engineers and coordinating with Quality, Lab Ops, Engineering, Cybersecurity, and vendors in a regulated environment.