IT Lab Computing Specialist

Net2Source (N2S); Bothell (WA); On-site; USD 62,000 - 69,000; Full time

Job summary

The GMP Lab Computing Services (LCS) Engineer at Net2Source Inc. is focused on reliable, compliant lifecycle management of laboratory computing systems and related technologies in GMP-regulated operations.

This role provides technical support for laboratory computerized systems, infrastructure, instrumentation interfaces, applications, and services throughout their lifecycle, requiring strong GMP knowledge, engineering discipline, quality mindset, and operational ownership.

Responsibilities

• Provide senior-level technical support and ownership for GMP laboratory computing systems and associated services.
• Maintain reliable operation of laboratory applications, computerized systems, workstations, instruments, interfaces, and supporting infrastructure.
• Serve as a technical subject matter expert for assigned laboratory computing platforms and services.
• Lead troubleshooting of complex technical issues and coordinate resolution across multiple technical and business teams.
• Provide technical direction during system incidents, service interruptions, and complex operational events.
• Develop sustainable solutions to recurring technical problems and reduce operational risk.
• Support laboratory system lifecycle activities including implementation, configuration, maintenance, upgrades, retirement, and decommissioning.
• Maintain appropriate technical documentation, system information, configuration records, and support procedures.

Job description

Net2Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap – Right Talent – Right Time – Right Place – Right Price and acting as a Career Coach to our consultants.

Company: One of Our Clients

Job Description

Description: IT Lab Computing Support Specialist

Location: Bothell, WA

Duration: 12+ Months (Extendable)

Pay Rate: $45.00 - 49.62/hr. on W2

Work Schedule: At first, their hours will be 8 a.m.- 4 p.m. After about one month, they will move to 11 a.m.- 7 p.m. for additional training. Eventually, the shift will be 3 p.m.-11 p.m.

Position Summary

The GMP Lab Computing Services (LCS) Engineer is a technical role responsible for the reliable, compliant, and lifecycle management of laboratory computing systems and associated technologies supporting GMP-regulated laboratory operations.

This role provides technical support for laboratory computerized systems, infrastructure, instrumentation interfaces, applications, and associated services throughout their lifecycle. The position requires a strong combination of laboratory computing expertise, engineering discipline, GMP knowledge, quality mindset, and operational ownership.

The LCS Engineer is expected to operate beyond traditional IT support. The role requires the engineer to understand the business and laboratory requirements, assess risk, execute controlled technical activities, verify outcomes, maintain complete documentation, and ensure systems remain in a compliant and validated/qualified state as applicable.

The position works closely with Laboratory Operations, Quality Assurance, Engineering, Facilities, Cybersecurity, Infrastructure, Service Management, vendors, and other stakeholders to ensure laboratory computing services are reliable, secure, supportable, and compliant.

Key Responsibilities

Laboratory Computing Services

• Provide senior-level technical support and ownership for GMP laboratory computing systems and associated services.
• Maintain reliable operation of laboratory applications, computerized systems, workstations, instruments, interfaces, and supporting infrastructure.
• Serve as a technical subject matter expert for assigned laboratory computing platforms and services.
• Lead troubleshooting of complex technical issues and coordinate resolution across multiple technical and business teams.
• Provide technical direction during system incidents, service interruptions, and complex operational events.
• Develop sustainable solutions to recurring technical problems and reduce operational risk.
• Support laboratory system lifecycle activities including implementation, configuration, maintenance, upgrades, retirement, and decommissioning.
• Maintain appropriate technical documentation, system information, configuration records, and support procedures.

GMP and Quality

• Perform all activities in accordance with applicable GMP requirements, company policies, SOPs, work instructions, and quality processes.
• Apply a risk-based approach to laboratory computing activities.
• Understand how changes to computerized systems may affect laboratory operations, product quality, data integrity, and regulatory compliance.
• Ensure technical activities are appropriately planned, controlled, executed, verified, and documented.
• Recognize when a technical activity requires change control, validation/assurance, deviation management, Quality review, or additional approval.
• Promote a culture in which quality is embedded into technical execution rather than treated as a post-implementation activity.
• Demonstrate willingness to stop work and escalated when requirements, procedures, system state, or expected results are unclear or inconsistent.
• Support internal and external regulatory inspections and audits as a technical subject matter expert.

Computerized System Lifecycle

• Provide technical leadership throughout the lifecycle of GMP computerized systems.
• Participate in system planning, requirements definition, design, configuration, testing, implementation, maintenance, upgrades, and retirement.
• Ensure system configurations remain aligned with approved requirements and intended use.
• Maintain awareness of system dependencies, interfaces, data flows, infrastructure, and upstream/downstream impacts.
• Support lifecycle documentation and ensure technical records remain current.
• Identify obsolete, unsupported, or high-risk technologies and develop appropriate remediation strategies.
• Support system lifecycle roadmaps and technology modernization initiatives.