Onsite Front Desk & Guest Relations Coordinator

Childhelp®; Paradise Valley (AZ); On-site; USD 28,000 - 30,000; Full time

Job summary

Childhelp® National Headquarters seeks a friendly Receptionist to greet guests, manage calls, and support daily administrative needs in a fast-paced office. You are the first face visitors see, creating a warm, professional environment.

This onsite role requires high school diploma/GED, 1 year of receptionist experience in a busy setting, proficiency in Microsoft Office, and excellent communication. Monday–Friday, 8:00 AM–5:00 PM, on site.

Qualifications

• Education & Experience: High School Diploma/GED (or equivalent combination of education/experience) with at least 1 year of receptionist experience in a high-volume setting.
• Technical Skills: Proficiency with Microsoft Office (Outlook, Word, Excel), Windows OS, web applications, and standard office equipment (multi-line phone systems, copiers, fax).
• Communication & Demeanor: Outstanding verbal, written, and phone etiquette skills paired with strong customer service and a compassionate, professional approach.
• Work Arrangement: 100% onsite attendance required Monday through Friday, 8:00 AM to 5:00 PM.

Responsibilities

• Front Desk & Guest Relations: Warmly greet and assist all visitors, ensuring a pleasant lobby experience and directing them to the appropriate contact or department.
• Call & Communication Management: Answer, screen, and route incoming main-line calls; provide general organizational information; and promptly manage voicemail inquiries.
• Office & Facilities Support: Oversee kitchen and breakroom logistics- including stocking supplies, keeping common areas tidy and sanitized, coordinating catered event lunches, and updating building nameplates.
• Administrative & Clerical: Assist with incoming/outgoing packages, data entry, document preparation, filing, office supply maintenance, and event logistics support.
• Facility Coordination: Assist management with building maintenance requests and ensure the office is securely closed at 5:00 PM daily.

Skills

Customer service

Communication

Professional demeanor

Education

High School Diploma/GED

Tools

Microsoft Office

Windows OS

Multi-line phone systems

Job description

Childhelp® National Headquarters seeks a friendly Receptionist to greet guests, manage calls, and support daily administrative needs in a fast-paced office. You are the first face visitors see, creating a warm, professional environment.

This onsite role requires high school diploma/GED, 1 year of receptionist experience in a busy setting, proficiency in Microsoft Office, and excellent communication. Monday–Friday, 8:00 AM–5:00 PM, on site.