Front Desk Coordinator: Warm Welcome at Children's Shelter

Adams And Associates Inc; Reno (NV); On-site; USD 32,000 - 44,000; Full time

Job summary

Kids Kottage seeks a friendly, organized Receptionist to be the warm, reliable first point of contact for our shelter and team. This role goes beyond answering phones to help create a safe, supportive environment for children, families, visitors, and staff.

You will answer and direct calls, greet visitors, manage logs and schedules, assist with mail and records, and help schedule staff to ensure coverage. A high school diploma or equivalent is required, with clerical skills and basic

Qualifications

• High school diploma or equivalent.
• At least one year of related work experience.
• Clerical skills and knowledge of office systems and procedures.
• Comfort using computers and company email.
• Experience or education in child development is preferred.
• Ability to meet all Youth Tech requirements.
• A caring, dependable attitude and the ability to stay organized in a busy environment.
• Staff must gain their clearance as a Direct Care Staff Member (DCSM). This includes TB test, drug test (including Marijuana), background investigation, reference check, required training and required immunizations.

Responsibilities

• Answer and direct incoming calls, taking messages when needed.
• Welcome visitors and connect them with the appropriate team member.
• Help maintain shelter security procedures for all visitors.
• Sort and route mail, correspondence, files, and other deliveries.
• Keep logs, schedules, and office records accurate and up to date.
• Keep phones, filing systems, email, and office procedures running smoothly.
• Help schedule employees to ensure appropriate coverage.
• Provide basic care for shelter children, including feeding, bathing, diapering, and changing clothing as needed.
• Transport children when required.
• Pitch in with other duties that help Kids Kottage operate successfully.

Skills

Friendly

Organized

Customer service

Communication skills

Attention to detail

Teamwork

Education

High school diploma or equivalent

Experience or education in child development preferred

Tools

Company email

Computers

Job description

Kids Kottage seeks a friendly, organized Receptionist to be the warm, reliable first point of contact for our shelter and team. This role goes beyond answering phones to help create a safe, supportive environment for children, families, visitors, and staff.

You will answer and direct calls, greet visitors, manage logs and schedules, assist with mail and records, and help schedule staff to ensure coverage. A high school diploma or equivalent is required, with clerical skills and basic