Bilingual Office Coordinator — Front Desk & Family Support

Childhelp®; Phoenix (AZ); On-site; USD 26,000 - 28,000; Full time

Job summary

Childhelp is seeking an Office Assistant to warmly greet visitors, manage a busy front desk, and provide essential administrative support to our leadership team. The role emphasizes a trauma-informed, compassionate approach while ensuring efficient office operations.

Requirements include a High School Diploma/GED, at least 1 year in an office setting, and fluency in Spanish. Proficiency in Windows and MS Office, plus ability to handle multi-line phones, completes the profile.

Qualifications

• High School Diploma or GED and at least 1 year in an office assistant or receptionist role.
• Spanish language proficiency required.
• Excellent phone etiquette and strong organizational skills.
• Trauma-informed mindset with compassionate approach.
• Proficiency with Windows and MS Office applications.

Responsibilities

• Greet visitors, manage front desk, and route calls.
• Support Director and Operations Manager; assist onboarding.
• Coordinate meetings, trainings, and staff activities.
• Maintain lobby, educate caregivers about amenities, supervise play areas.
• Coordinate with partners and local police regarding emergencies.

Skills

Bilingual in Spanish

Strong customer service

Organizational skills

Trauma-informed mindset

Phone etiquette

Education

High School Diploma / GED

Tools

MS Office (Word, Outlook, Excel)

Windows OS

Multi-line phone systems

Job description

Childhelp is seeking an Office Assistant to warmly greet visitors, manage a busy front desk, and provide essential administrative support to our leadership team. The role emphasizes a trauma-informed, compassionate approach while ensuring efficient office operations.

Requirements include a High School Diploma/GED, at least 1 year in an office setting, and fluency in Spanish. Proficiency in Windows and MS Office, plus ability to handle multi-line phones, completes the profile.