Onsite Front Desk & Admin Specialist - Guest Experience

CFS; Lakeland (FL); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Annual bonus

Health insurance

Profit-sharing 401(k)

Job summary

CFS in Lakeland, FL is seeking a Front Desk Administrator to be the welcoming face of the organization. This fully onsite, full-time role runs Tuesday through Saturday and offers opportunities to support member services, events, and basic accounting tasks while contributing to daily operations.

You will handle calls, reservations, data entry, mail distribution, and coordinate dining reservations, with a strong emphasis on customer service, organization, and teamwork.

Qualifications

• 2+ years of administrative, receptionist, customer service, hospitality, or related experience.
• Strong Microsoft Office skills, including Outlook and Excel.
• Experience interacting with customers, guests, or members in a fast-paced environment.
• Excellent communication, organization, and multitasking abilities.
• Professional demeanor with a strong customer-service mindset.

Responsibilities

• Serve as the first point of contact for guests, members, and visitors, delivering a welcoming and professional experience as the Front Desk Administrator
• Manage incoming calls, reservations, inquiries, and special requests as the Front Desk Administrator
• Coordinate dining reservations and assist with member services and hospitality needs as the Front Desk Administrator
• Provide administrative support including data entry, mail distribution, record maintenance, and office coordination as the Front Desk Administrator
• Assist with accounts payable processes, invoice entry, payment posting, receipt reconciliation, and financial recordkeeping as the Front Desk Administrator
• Support events, departmental initiatives, and day-to-day operational activities as the Front Desk Administrator

Skills

Customer service

Communication

Organization

Multitasking

Tools

Microsoft Office

Job description

CFS in Lakeland, FL is seeking a Front Desk Administrator to be the welcoming face of the organization. This fully onsite, full-time role runs Tuesday through Saturday and offers opportunities to support member services, events, and basic accounting tasks while contributing to daily operations.

You will handle calls, reservations, data entry, mail distribution, and coordinate dining reservations, with a strong emphasis on customer service, organization, and teamwork.