Front Desk & Member Experience Coordinator

CFS; Lakeland (FL); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Competitive pay

Annual bonus

Health benefits

Profit-sharing 401(k)

Direct leadership exposure

Team environment

Job summary

CFS in Lakeland, FL is seeking a Front Desk & Member Services Coordinator who is outgoing, polished, and energetic. This full-time role covers greeting members, answering calls, managing reservations, and assisting with events and administration to create memorable experiences.

The position offers a stable schedule Tuesday–Saturday, competitive pay at $23/hour, annual bonus opportunities, health benefits, and potential profit-sharing 401(k).

Qualifications

• Experience in customer service or front desk environments.
• Ability to greet guests and provide exceptional service.
• Proficient with Microsoft Office and data entry.
• Bilingual Spanish is a plus.

Responsibilities

• Be the first friendly face members and guests see when they arrive.
• Answer phones, assist visitors, and provide exceptional customer service.
• Manage reservations, inquiries, and special requests.
• Coordinate dining reservations and member services.
• Assist with events and administrative projects.
• Support office operations, data entry, and accounting-related tasks.
• Keep the front desk organized, professional, and welcoming.

Skills

Customer service

Communication skills

Multitasking

Microsoft Office

Bilingual Spanish

Tools

Outlook

Excel

Job description

CFS in Lakeland, FL is seeking a Front Desk & Member Services Coordinator who is outgoing, polished, and energetic. This full-time role covers greeting members, answering calls, managing reservations, and assisting with events and administration to create memorable experiences.

The position offers a stable schedule Tuesday–Saturday, competitive pay at $23/hour, annual bonus opportunities, health benefits, and potential profit-sharing 401(k).