Onsite Fire Project Coordinator & Admin

Johnson Controls; Raleigh (NC); On-site; USD 30,000 - 42,000; Full time

Job summary

Johnson Controls is seeking a Fire Project Coordinator to support fire alarm, suppression, and sprinkler install base projects in Raleigh, NC. The role partners with Construction Managers, Project Managers, sales, TIS, customers, and internal teams to keep projects coordinated, documented, billed, and moving forward.

As an operations and administrative professional, you will manage project documentation, equipment ordering, scheduling follow-ups, and customer communication from setup through

Qualifications

• High school diploma or equivalent.
• Proficiency in Microsoft Windows, Word, Excel, and PowerPoint.
• Knowledge of ACE, OASYS, and job cost systems.
• Valid driver’s license with a good driving record.
• Strong organizational skills with the ability to multi-task and prioritize assignments.
• Excellent verbal and written communication skills.
• Detail-oriented, self-motivated, punctual, and accountable.
• Experience dealing with customers in a professional setting.
• Ability to pass a pre-employment background check and drug screen.

Responsibilities

• Assist Construction Managers and Project Managers with project coordination and documentation.
• Upload and maintain projects and contracts through Job Design/BBI.
• Monitor the status of small fire alarm, suppression, and sprinkler projects.
• Order equipment and coordinate delivery so customers receive material when needed.
• Communicate material and labor needs to customers and sales representatives.
• Coordinate customer labor requirements with the TIS supervisor and/or construction manager.
• Support engineering follow-up to help meet customer expectations.
• Process change orders, release equipment, and maintain related project records.
• Manage filing, certificates of insurance, warranty letters, and close-out documents.
• Create purchase orders for subcontractors and support procurement follow-up.
• Verify project schedules and track RFIs, change orders, and other key documentation.
• Attend work-in-progress meetings and report project status to department managers.
• Support coordination with the sales team on project bookings, job releases, and COE or credit holds.
• Assist with Accounts Receivable activities, including dispute support when requested.
• Act as a point person for information sharing between OTC, the District, and select customers as directed.
• Contact customers when needed to support DMS activities or other simple follow-up reasons.
• Perform general office duties and additional tasks as assigned.

Skills

Microsoft Windows

Microsoft Word

Microsoft Excel

PowerPoint

Customer service

Communication

Detail-oriented

Multi-tasking

Project coordination

Education

High school diploma or equivalent

Associate's degree

Tools

ACE

OASYS

Job cost systems

Job description

Johnson Controls is seeking a Fire Project Coordinator to support fire alarm, suppression, and sprinkler install base projects in Raleigh, NC. The role partners with Construction Managers, Project Managers, sales, TIS, customers, and internal teams to keep projects coordinated, documented, billed, and moving forward.

As an operations and administrative professional, you will manage project documentation, equipment ordering, scheduling follow-ups, and customer communication from setup through