Onsite Field Technician — Travel & Hardware Support Pro

Astrix; Lancaster (Lancaster County); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Travel expenses reimbursed

Job summary

Astrix in Lancaster, PA is seeking an experienced Field Service Technician for a mid-September through mid-December project-based engagement. You will provide hands-on hardware maintenance, setup, and on-site support across multiple sites with travel weekly.

The role requires comfort working with computers in a fast-paced environment, the ability to troubleshoot and resolve basic issues, and strong documentation skills. Onsite work only; pay ranges from $25–$30 hourly.

Qualifications

• 8–10 years of relevant experience preferred in field service or IT hardware support.
• Associate degree or equivalent education/experience in information technology or computer science preferred.
• Demonstrated ability to work independently and make sound technical decisions.

Responsibilities

• Maintain, analyze, troubleshoot, and repair computer systems, hardware, and peripherals.
• Pick up, move, position, and set up computers and related equipment.
• Plug in and connect computer equipment and verify network connectivity.
• Assist users with logging in and resolving basic access issues.
• Install, document, maintain, upgrade, and replace hardware and software systems.
• Support user accounts, permissions, security, and system groups.
• Identify and resolve product and equipment failures.
• Order and replace hardware parts as needed.
• Provide hands-on technical support at customer sites.
• Train employees on applicable hardware, systems and procedures.
• Travel to various sites weekly to support project requirements.

Skills

Hardware maintenance

Troubleshooting

Equipment setup

Technical support

Documentation

Education

Associate degree in IT/CS

Equivalent hands-on experience

Tools

Computer hardware

Network connectivity testing

Job description

Astrix in Lancaster, PA is seeking an experienced Field Service Technician for a mid-September through mid-December project-based engagement. You will provide hands-on hardware maintenance, setup, and on-site support across multiple sites with travel weekly.

The role requires comfort working with computers in a fast-paced environment, the ability to troubleshoot and resolve basic issues, and strong documentation skills. Onsite work only; pay ranges from $25–$30 hourly.