Onsite Field Tech for Managed Services (MPS+)

Ubeo, Llc; Austin (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Choice of medical, dental and vision plans

Generous vacation, holiday, and sick leave programs

401(K) plan with match

Job summary

A technology services company in Austin, TX is seeking a Managed Services Field Support Specialist to support its service teams. This role involves implementation of managed print solutions, monitoring service programs, and ensuring that customer service levels are met. The ideal candidate should possess excellent communication skills, attention to detail, and the ability to multi-task in a fast-paced environment. A competitive compensation package and benefits are offered alongside opportunities for professional growth.

Qualifications

• Ability to travel to various work locations as needed.
• Good driving record.
• Ability to record materials received and shipped on a computer system.

Responsibilities

• Supports the Area Program with MPS+ solution implementation.
• Monitors the Managed Print Service Plus program.
• Engages resources for proactive maintenance.

Skills

Excellent written and verbal communication skills

Ability to multi-task and problem-solve

Attention to detail

Proficiency in MS Word, Excel, Outlook, and PowerPoint

Ability to work independently

Tools

Microsoft Office Suite

Handheld mobile technologies

Job description

A technology services company in Austin, TX is seeking a Managed Services Field Support Specialist to support its service teams. This role involves implementation of managed print solutions, monitoring service programs, and ensuring that customer service levels are met. The ideal candidate should possess excellent communication skills, attention to detail, and the ability to multi-task in a fast-paced environment. A competitive compensation package and benefits are offered alongside opportunities for professional growth.