Onsite Field Support Engineer – SCI-Cleared (Travel)

Peraton; United States; On-site; USD 80,000 - 128,000; Full time

Job summary

Peraton is seeking an experienced support engineer to provide expert, second-tier technical support and guidance to field engineers and technicians at customer sites. You will assist with installation, configuration, and customization of designated systems, troubleshoot issues, and help maximize system availability through proactive maintenance.

Travel is frequent, work is performed at customer locations, and you will partner with developers and engineers to resolve recurring incidents and to

Qualifications

• Active Top Secret/SCI clearance required.
• Bachelor's or Master's degree; or HS diploma with 4+ years of relevant experience.
• Knowledge of designated systems required.

Responsibilities

• Provide expert, second-tier technical support and guidance to field engineers and technicians at customer sites.
• Assist with installation, adaptation, configuration, or enhancement of designated systems and services.
• Troubleshoot problems, modify products to customer requirements, and maintain system availability.

Skills

Security clearance

Customer support

Designated systems knowledge

Travel willingness

Education

Bachelor's degree

Master's degree

High School Diploma/GED

Job description

Peraton is seeking an experienced support engineer to provide expert, second-tier technical support and guidance to field engineers and technicians at customer sites. You will assist with installation, configuration, and customization of designated systems, troubleshoot issues, and help maximize system availability through proactive maintenance.

Travel is frequent, work is performed at customer locations, and you will partner with developers and engineers to resolve recurring incidents and to