Field Support Tech SCI Clearance, 50% Travel

Peraton; Landover (MD); On-site; USD 80,000 - 128,000; Full time

Job summary

Peraton is seeking a Field Support Services, Associate in the US-MD-Landover area. This role provides expert and second-tier technical support, guidance on installations and configurations, and proactive maintenance to maximize system availability.

Frequent travel to customer sites and customer training are required. Responsibilities include troubleshooting, resolving incidents, and collaborating with developers and engineers to reduce recurring issues, with a focus on ensuring reliable

Qualifications

• Active Top Secret/SCI clearance required.
• Bachelor's degree with no experience; Master's with no experience; HS diploma with 4+ years of relevant experience.
• Willingness to travel up to 50%
• Willingness to work outside of normal work hours

Responsibilities

• Provide expert and second tier technical support to field engineers and technicians.
• Advise on installation, configuration, and enhancement of systems and services.
• Troubleshoot, resolve incidents, and maintain network stability for maximum availability.
• Travel to customer sites and train customers on technical aspects.

Skills

Security clearance

Travel readiness

Flexible hours

Education

Bachelor's degree (no experience)

Master's degree (no experience)

HS Diploma/GED with 4+ years

Job description

Peraton is seeking a Field Support Services, Associate in the US-MD-Landover area. This role provides expert and second-tier technical support, guidance on installations and configurations, and proactive maintenance to maximize system availability.

Frequent travel to customer sites and customer training are required. Responsibilities include troubleshooting, resolving incidents, and collaborating with developers and engineers to reduce recurring issues, with a focus on ensuring reliable