Senior Field Support Engineer (TS/SCI) - National Security IT

Peraton; United States; On-site; USD 51,000 - 82,000; Full time

Job summary

Peraton is seeking an experienced systems Field Support Engineer to join our national intelligence program that delivers engineering, application development, deployment, operations, upgrades and sustainment of products and services to achieve our client's global missions. Work is performed at customer sites.

You will provide second-tier technical support, guidance on installation/configuration, testing, training, and field support, plus troubleshooting and collaboration with developers.

Qualifications

• Active TS/SCI clearance with ability to obtain Poly.
• 2 years with BS/BA; 0 years with MS/MA; 6 years with no degree.
• Current CISSP or Security+ Certification.
• Systems Administration of Windows Server, Unix, or Linux and/or database skillset.
• MS products, including Windows Server/OS, Unix/Linux, SQL, PowerShell, AD.
• General networking knowledge.
• Strong oral and written communication skills.

Responsibilities

• Provide second-tier technical support and analysis to field engineers and technicians.
• Provide technical advice on installation, configuration, or enhancement of products and systems.
• Test, train, and field support to customers on technical aspects of designated systems and services.
• Troubleshoot products and modify to customer requirements.
• Maintain network stability through advanced troubleshooting and proactive maintenance.
• Assist in providing training to customers.
• Collaborate with developers and engineers to reduce recurring incidents.
• Review and develop technical documents.
• Travel/TDY CONUS and OCONUS as required.

Skills

TS/SCI clearance

Poly clearance

Windows Server administration

Linux/Unix administration

Networking basics

PowerShell

Troubleshooting

Communication skills

Education

BS/BA required

MS/MA preferred

Tools

VMware

Nutanix

OpenShift

Harvester

Proxmox

MS Hyper-V

Citrix

Azure

AWS

Docker

Kubernetes

Terraform

Ansible

Dell PowerFlex

Active Directory

SQL Server

Job description

Peraton is seeking an experienced systems Field Support Engineer to join our national intelligence program that delivers engineering, application development, deployment, operations, upgrades and sustainment of products and services to achieve our client's global missions. Work is performed at customer sites.

You will provide second-tier technical support, guidance on installation/configuration, testing, training, and field support, plus troubleshooting and collaboration with developers.