Onsite Field Services Engineer — Customer-Focused Tech

Edwards Vacuum; Phoenix (AZ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Employee assistance

Flexible working arrangements

Career advancement opportunities

Job summary

Edwards Vacuum in Phoenix, AZ is seeking a hands-on Field Service Technician to visit customer sites, service, troubleshoot and repair vacuum systems, install equipment, and ensure safety compliance.

You will act as on-site contact, document activities, provide service recommendations, and escalate issues as needed; 1-3 years relevant experience, high school diploma, AS preferred; English fluent.

Qualifications

• Inspection, troubleshooting and repair of technical systems at customer sites.
• 1–3 years in a technical field such as electronic, mechanical, chemical, gas, refrigeration or basic vacuum.
• Prefer customer-facing experience and English fluency.

Responsibilities

• Visit customer sites to inspect, service, troubleshoot, and repair systems.
• Diagnose issues to prevent equipment downtime and perform installations.
• Be the on-site contact, provide service recommendations, and address customer needs promptly.
• Document activities and ensure safety compliance.

Skills

Customer focus

Problem solving

Communication

Team collaboration

Safety awareness

English fluency

Documentation/reporting

Education

High School Diploma

AS degree preferred

Tools

Documentation software

Job description

Edwards Vacuum in Phoenix, AZ is seeking a hands-on Field Service Technician to visit customer sites, service, troubleshoot and repair vacuum systems, install equipment, and ensure safety compliance.

You will act as on-site contact, document activities, provide service recommendations, and escalate issues as needed; 1-3 years relevant experience, high school diploma, AS preferred; English fluent.