Onsite Field Service Engineer – Repair & Install

Edwards Vacuum; Phoenix (AZ); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Company Culture

Benefits package

Growth opportunities

Compensation transparency

Job summary

Edwards Vacuum in Phoenix seeks an Onsite Service Engineer to deliver expert repair services on our vacuum systems and related technologies at customer sites. You will inspect, service, troubleshoot, and repair equipment, while documenting activities to support uptime and safety.

The role requires 1–3 years in a relevant technical field, a high school diploma (AS degree preferred), and fluent English. You will work with site managers and provide service recommendations, maintaining customer

Qualifications

• Strong customer focus to ensure solutions meet expectations and timelines.
• Self-directed with ability to resolve problems and escalate when needed.
• Proactively seeks customer feedback and asks questions to understand business needs.
• Ability to share knowledge and coach less experienced team members.

Responsibilities

• Visit sites for planned and ad hoc inspections, servicing, troubleshooting, and repairs.
• Diagnose issues to prevent equipment downtime and improve performance.
• Perform installations, ensure safety compliance, and document activities.

Skills

Customer focus

Problem solving

Communication skills

Team collaboration

Safety compliance

English fluency

Technical documentation

Data recording

Education

High School Diploma

AS degree preferred

Job description

Edwards Vacuum in Phoenix seeks an Onsite Service Engineer to deliver expert repair services on our vacuum systems and related technologies at customer sites. You will inspect, service, troubleshoot, and repair equipment, while documenting activities to support uptime and safety.

The role requires 1–3 years in a relevant technical field, a high school diploma (AS degree preferred), and fluent English. You will work with site managers and provide service recommendations, maintaining customer