Onsite Field Service Technician — Tech Repair & Support

Applied Innovation; Fort Wayne (IN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Paid holidays, PTO, + personal holiday

Medical, dental, life insurance

401(k) plan with company match

Career growth opportunities

Job summary

Applied Innovation in Fort Wayne, IN seeks a dependable Field Service Technician to service and maintain office equipment at customer locations. This full-time role runs Mon–Fri, 8:00 AM–5:00 PM, with a company vehicle and gas card provided. Training is offered; prior experience helpful but not required.

You’ll deliver strong customer service and represent the company professionally. Responsibilities include diagnosing issues, repairing multifunction copiers, and maintaining service records

Qualifications

• Strong mechanical and technical aptitude.
• Proven troubleshooting and problem-solving skills.
• Excellent organization, communication, and time management skills.
• Customer-focused mindset with a commitment to service excellence.

Responsibilities

• Repair, maintain, and service a wide variety of multifunctional copier devices.
• Maintain an assigned service territory with high responsiveness and service quality.
• Diagnose and troubleshoot equipment issues efficiently and accurately.
• Operate a company vehicle safely and professionally; represent Applied Innovation positively.

Skills

Mechanical aptitude

Technical aptitude

Troubleshooting

Communication skills

Time management

Customer service

Education

High School Diploma

Job description

Applied Innovation in Fort Wayne, IN seeks a dependable Field Service Technician to service and maintain office equipment at customer locations. This full-time role runs Mon–Fri, 8:00 AM–5:00 PM, with a company vehicle and gas card provided. Training is offered; prior experience helpful but not required.

You’ll deliver strong customer service and represent the company professionally. Responsibilities include diagnosing issues, repairing multifunction copiers, and maintaining service records