Onsite Field IT Specialist for Government Systems

General Dynamics Information Technology

Washington (District of Columbia)

On-site

USD 95,000 - 125,000

Full time

14 days+

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Job summary

General Dynamics Information Technology (GDIT) is seeking a Field Computer Specialist to support NCIS ITD operations at Joint Base Anacostia-Bolling, DC. The role emphasizes installation, maintenance, and on-site IT support across multiple locations in the DC area, including Bethesda and Dahlgren, with travel as required.

You will troubleshoot hardware and software, document issues, and collaborate with Contract Technical Representatives to ensure continuity of IT services for government

Qualifications

5+ years of experience with network administration and user support
Experience in a military environment is a plus
Installation, operation, configuration, and maintenance of business and end-user applications in large government installations
Familiarity with a variety of technical support applications, concepts, practices and procedures

Responsibilities

Provide IT support throughout area of responsibility
Coordinate troubleshooting efforts for resolution of network outages
Perform Trusted Agent functions for SIPR Token program
Assist users in the region with VTC system deployment and maintenance
Support NMCI by gathering requirements, ordering equipment and coordinating with CTR
Maintain accurate inventory of IT assets and support troubleshooting

Skills

Network administration

User support

Military environment experience

IT support

Education

AAS Degree or equivalent work experience

Tools

ServiceNow

Job description

You will troubleshoot hardware and software, document issues, and collaborate with Contract Technical Representatives to ensure continuity of IT services for government

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