Ricoh Production Field Service Technician

Pacific Office Automation; Phoenix (AZ); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in document imaging is seeking a Ricoh Production Field Service Technician in Phoenix, AZ. This field role involves troubleshooting office equipment and providing outstanding technical support. Candidates should have a mechanical mindset and Ricoh certifications, with additional experience in other brands being a plus. The company offers robust benefits including medical insurance, 401k matching, and paid training.

Benefits

Medical/Dental/Vision/Life insurance plans

Matched 401k

PTO, Vacation, Sick Leave

FSA/HSA Programs

Paid training and certification

Company vehicle

Company paid trips

Qualifications

• Experience and training with Ricoh required.
• Other experience with Canon, HP, Xerox is a plus!

Responsibilities

• Troubleshooting and repairing office equipment.
• Providing high-quality technical support to customers.
• Communicating with customers to ensure satisfaction.

Skills

Mechanical and Electrical Mindset

Strong computer knowledge

Education

Ricoh Certifications

Tools

Ricoh

Canon

HP

Xerox

Job description

Ricoh Production Field Service Technician

Join to apply for the Ricoh Production Field Service Technician role at Pacific Office Automation

Ricoh Production Field Service Technician

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Join to apply for the Ricoh Production Field Service Technician role at Pacific Office Automation

Pacific Office Automation is one of the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to over thirty branches located in eleven western states OR, WA, CA, AZ, NM, NV, UT, ID, CO, TX, & HI. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.

At Pacific Office Automation, you’ll find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure.

Position

We are looking for a Ricoh Production Field Service Technician to join our service team in the Phoenix, AZ area. This is a field position with a POSSIBLE TERRITORY NEAR YOU, as we service all of the Great Phoenix and surrounding areas.

Essential Job Duties

• Troubleshooting and repairing office equipment (copiers, printers, fax machines, etc.)
• Providing high-quality technical support to our customer base
• Communicating with customers to ensure satisfaction
• Developing options to solve unusual problems
• Managing time, resources, and territorial considerations
  
  

Qualifications

• Mechanical and Electrical Mindset
• Experience and training with Ricoh required.
• Ricoh Certifications Required.
• Other experience with Canon, HP, Xerox, and other manufacturers is a plus!
• Strong computer knowledge
  
  

Benefits

• Medical/Dental/Vision/Life insurance plans
• Matched 401k
• PTO, Vacation, Sick Leave
• FSA/HSA Programs
• Paid training and certification
• Company vehicle
• Company paid trips
  
  

Our Commitment to Diversity and Inclusion

Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Business Supplies & Equipment

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