Onsite Family Medicine Clinic Assistant - Scheduling & Admin

The General Hospital Corporation; Beverly (MA); On-site; USD 24,000 - 34,000; Full time

Job summary

Mass General Brigham is seeking a Clinic/Practice Assistant to join our Beverly, MA family medicine office on-site. The role is 40 hours per week, Monday through Friday, 8:30 AM to 5:00 PM, with a start date after December 1, 2026. The position entails front desk duties, scheduling, and basic clerical tasks to support patient care.

Required is a High School Diploma or Equivalent; CMAA certification is preferred. Office experience of 2–3 years is expected, with remote work not being offered.

Qualifications

• Certified Medical Administrative Assistant (CMAA) preferred
• Office experience 2-3 years required

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders, and print appointment schedules.
• Process patient billing forms and scan documents to patient medical record/LMR.
• Call for patient medical records and laboratory test results.
• Open and distribute unit mail or faxes.
• Type forms, records, schedules, memos, etc., as directed.
• May be required to accept co-payments.
• Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.
• Acts as "Super User" for scheduling, registration and billing systems.
• Provides assistance and training to others in these areas.

Education

High School Diploma or Equivalent

Job description

Mass General Brigham is seeking a Clinic/Practice Assistant to join our Beverly, MA family medicine office on-site. The role is 40 hours per week, Monday through Friday, 8:30 AM to 5:00 PM, with a start date after December 1, 2026. The position entails front desk duties, scheduling, and basic clerical tasks to support patient care.

Required is a High School Diploma or Equivalent; CMAA certification is preferred. Office experience of 2–3 years is expected, with remote work not being offered.