Family Medicine Clinic Support Specialist

Mass General Brigham; Beverly (MA); On-site; USD 24,000 - 34,000; Full time

Job summary

Mass General Brigham in Beverly, MA is seeking a Clinic/Practice Assistant for the Family Medicine office. The role is onsite, 40 hours per week, Monday through Friday, 8:30 AM to 5:00 PM, with a start date after December 1, 2026.

The ideal candidate has healthcare administrative or medical office experience and strong customer service and organizational skills. Responsibilities include scheduling, check-in/out, greeting patients, answering phones, billing forms processing, and handling records

Qualifications

• High School Diploma or Equivalent required.
• 2–3 years of office experience required.
• CMAA certification preferred.

Responsibilities

• Perform routine administrative and clerical duties in a clinical office.
• Schedule and maintain patient appointments.
• Greet and assist patients.
• Answer phones and handle routine inquiries.
• Process patient billing forms and document in the patient record.
• Request and file patient records and lab results.
• Open and distribute mail and faxes.
• Assist with registration, scheduling, and billing systems as needed.
• Provide training and support to staff on these systems.

Skills

Customer service

Organizational skills

Communication

Office experience

Education

High School Diploma or Equivalent

CMAA certification preferred

Tools

Scheduling systems

Billing systems

Electronic Medical Records (EMR)

Job description

Mass General Brigham in Beverly, MA is seeking a Clinic/Practice Assistant for the Family Medicine office. The role is onsite, 40 hours per week, Monday through Friday, 8:30 AM to 5:00 PM, with a start date after December 1, 2026.

The ideal candidate has healthcare administrative or medical office experience and strong customer service and organizational skills. Responsibilities include scheduling, check-in/out, greeting patients, answering phones, billing forms processing, and handling records