Onsite Medical Office Assistant – Primary Care

Mass General Brigham; Northampton (MA); On-site; USD 24,000 - 34,000; Full time

Job summary

Mass General Brigham's Northampton Family Medicine in Northampton, MA is hiring a full-time Clinic/Practice Assistant to support onsite operations, Monday through Friday from 7:30am-6:00pm with Tuesdays off. The role blends administrative and clinical tasks to keep patient care smooth.

You will schedule appointments, greet patients, process billing forms, and assist with medical records. Ideal candidates have a high school diploma and CMAA certification, plus 2–3 years office experience.

Qualifications

• Administrative and clinical duties supporting a physician practice.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders and print appointment schedules.
• Process patient billing forms and scan documents to patient medical records/LMR.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders and print appointment schedules.
• Process patient billing forms and scan documents to patient medical records/LMR.

Skills

Administrative support

Scheduling

Clerical work

Communication

Education

High School Diploma

Certified Medical Administrative Assistant (CMAA)

Job description

Mass General Brigham's Northampton Family Medicine in Northampton, MA is hiring a full-time Clinic/Practice Assistant to support onsite operations, Monday through Friday from 7:30am-6:00pm with Tuesdays off. The role blends administrative and clinical tasks to keep patient care smooth.

You will schedule appointments, greet patients, process billing forms, and assist with medical records. Ideal candidates have a high school diploma and CMAA certification, plus 2–3 years office experience.